S1E2 Responding to Organizational Trauma

Synopsis

When humans face a traumatic experience, our brains kick in with survival mechanisms. These mechanisms are the familiar fight, flight or freeze response. Freeze occurs when we are terrified or feel that there is no chance of escape.

Organizations display very similar behavior. Being stuck in flight or freeze prevents us from innovating and moving forward. This is very counterproductive to the idea of learning and growing as an organization.

The communication, coordination, and decision-making skills needed to battle this are amongst the most sought-after skills. In our latest episode of CCC Talks, Matt Stratton explains how and why you should seek to remedy trauma.

Recording

Keep learning

PCSM-cover2

Knowledge Byte: 5 Key Cloud Management Roles

Cloud service management roles are not fully defined in a single framework or standard. In addition, the crossover among service management, the organization and cloud...
A Massive Influx Into Remote Work Creates an Opportunity for Hackers

A Massive Influx Into Remote Work Creates an Opportunity for Hackers

While the coronavirus pandemic has infected millions of people worldwide, sending people back to work and study from home, these new habits could benefit cybercriminals....
jurian article

ITIL® 4, Why Should You? What’s New?

By 2019, when ITIL® 4 was finally launched, ITIL had been the leading guidance for IT Service Management for the past three decades. Millions of...