Knowledge Byte: The Basics of Cloud Service Management
Cloud Credential Council (CCC)
Cloud service management is concerned with aligning both worlds i.e. the world of cloud computing and service management as well as introducing good cloud management practices among customer, consumer, and supplier organizations.
Cloud computing and cloud-based services are not a new technology. Cloud principles were followed even for Mainframes circa 1950s and 1960s.
There are many frameworks and methods for the management of IT and service management. In most cases, cloud computing is described as a business model for the use of other underlying technologies and not as a technology. Those underlying technologies, such as virtualization, provide the basis for employing cloud computing concepts. Cloud in itself is not a technology.
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The industry-recognized CCC Professional Cloud Service Manager certification is recognized and supported by several key technology vendors and standards bodies. It provides you a case study with related exercises such as multiple-choice questions and workbook activities. We made sure to include various high-quality reference materials that you can go back to throughout your career advancement.
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