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Cloud

ITIL® 4, Why Should You? What’s New?

By 2019, when ITIL® 4 was finally launched, ITIL had been the leading guidance for IT Service Management for the past three decades. Millions of...
PCD-444
Cloud

Knowledge Byte: Designing the Cloud to Expect Failure

Designing software for failure is an extra barrier to overcome but isn’t too hard, and it certainly pays off. Largely, it boils down to make...
Challenges in Becoming a More Digitally Enabled Organization
Cloud

Challenges in Becoming a More Digitally Enabled Organization

Our Global Digital Skills Survey 2019 report identifies three critical and eight key findings. The analysis covers cultural, individual, and organizational readiness for the changes...