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Scaling with Cloud Services. Flexible Change Management & DevOps.

Mark O'Loughlin

Mark O'Loughlin

Scaling with Cloud Services. Flexible Change Management & DevOps.

Written by Mark O’Loughlin

You probably already know that cloud provides an organisation with the ability to scale IT resources and business and consumer applications quickly and efficiently, thus reducing IT overcapacity and lowering CAPEX costs.

This happens because cloud can be enabled to scale on-demand, or extremely quickly to meet sudden changes in demand for IT compute services. Therefore, demand for IT services can be matched exactly to the required capacity. This reduces the CAPEX costs of scaling IT to meet only occasional spikes in demand.

Change Management & DevOps

However, any organizations are finding out the hard way that traditional change management approval times can eliminate the ability of the organisation and the IT function to scale cloud services quickly and when needed.Even worse, scaling cloud services quickly, and in an un-planned manner, can incur additional and unexpected costs.

The Professional Cloud Service Manager (PCSM) course from the Cloud Credential Council (CCC) provides guidance on how to identify the right balance between pre-approved auto-scaling and manual scaling and when not to scale prior to receiving additional approval, generally regarding the approval of additional costs and spend.

PCSM advocates a flexible approach to change management for cloud services and promotes a DevOps approach where suitable to include the automation of many of the change management tasks to ensure bottlenecks are eliminated, while ensuring appropriate change controls and governance remain in place.

The Professional Cloud Service Manager (PCSM) Certification

Enables participants to design and deliver cloud services. The certification provides a hands-on, practical approach to understanding how cloud computing and cloud-based services impact operations, and how to adapt existing processes to deliver better services.

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About the Cloud Credential Council

The Cloud Credential Council (CCC) is a global community driven organization that empowers companies in their digital transformation journey. We do this by offering vendor-neutral certification for IT Professionals including Cloud, Big Data, and IoT.

The CCC Cloud Certification Program enables IT Professionals to maximize the benefits of cloud solutions within their organizations.

Mark O'Loughlin

About the Author

Mark O'Loughlin is the Managing Director of the CCC. Mark is internationally recognized as a global thought leader and published author in digital IT, cloud computing, DevOps, cloud service management, and IT Service Management.

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